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Contact Us & Find Your Financial Aid Counselor

If you have any questions, please contact us via phone or email or use our online scheduler to schedule an appointment with a financial aid counselor.

The Office of Financial Aid continues to strongly encourage virtual appointments. Appointments can be scheduled using our online appointment scheduler below. For immediate assistance with questions/concerns, please use our Live Chat feature. We can also be reached via phone or email during our regular business hours. If an in-person meeting is necessary, all participants of the meeting will be required to wear a mask.

Please note that there will be a delay in processing documents that are sent in via standard mail which may hold up the processing of your financial aid application.  During this time, we strongly encourage you to submit any requested documents electronically using our LUFileSender tool.

Office of Financial Aid

27 Memorial Drive West
Lehigh University
Bethlehem, PA 18015
Telephone: (610) 758-3181
Email: financialaid@lehigh.edu

Visit our Facebook page!

Office Hours

Monday- Friday - 8:15 a.m. - 5:00 p.m.

Live Chat (available during business hours)

Have a quick question regarding financial aid? Chat directly with a financial aid staff member through our new live chat feature.

LU FileSender

The LU FileSender is a secure location that you can use to electronically submit forms and documents to the Office of Financial Aid. Allow 5-7 business days after submission of materials for the documents to be marked as received. If you submit a document and it does not show that it is received on your checklist after 7 business days, contact our office to determine if you should resubmit the document.

Financial Aid Personnel

  • Jen Mertz

    Assistant Vice Provost of Financial Services and Director of Financial Aid; Financial Aid Counselor for International Students
    jlm207@lehigh.edu

Financial Aid Counselors

Find your Financial Aid counselor by the first letter of your last name.

NOTE: International students should email financialaid@lehigh.edu to schedule an appointment with a financial aid counselor.

Financial Aid Support Staff

  • Sally Cruz

    FosterEd Point of Contact
    Undergraduate Student Loan & State Grant Coordinator
    mic3@lehigh.edu

  • Julie Di Carlo

    Financial Aid Coordinator
    jud421@lehigh.edu