door to Lehigh building

Contact Us & Find Your Financial Aid Counselor

If you have any questions, please contact us via phone or email or use our online scheduler to schedule an appointment with a financial aid counselor.

The Office of Financial Aid continues to strongly encourage virtual appointments. Appointments can be scheduled using our online appointment scheduler below. For immediate assistance with questions/concerns, please use our Live Chat feature. We can also be reached via phone or email during our regular business hours. If an in-person meeting is necessary, all participants of the meeting will be required to wear a mask.

Please note that there will be a delay in processing documents that are sent in via standard mail which may hold up the processing of your financial aid application.  During this time, we strongly encourage you to submit any requested documents electronically using the Financial Aid Document Upload Center.

Office of Financial Aid

Lehigh University
27 Memorial Drive West
Bethlehem, PA 18015
Telephone: (610) 758-3181
Undergraduate Student Email:
Graduate Student Email:

Office Hours

Monday - Thursday, 8:30am - 5:00pm
Friday, 8:30am - 4:00pm

Live Chat (available during business hours)

Have a quick question regarding financial aid? Chat directly with a financial aid staff member through our new live chat feature.

Financial Aid Document Upload Center

The Financial Aid Document Upload Center is a secure location that you can use to electronically submit forms and documents to the Office of Financial Aid. Allow 5-7 business days after submission of materials for the documents to be marked as received. If you submit a document and it does not show that it is received on your checklist after 7 business days, contact our office to determine if you should resubmit the document.

Financial Aid Personnel

Jen Mertz

Assistant Vice Provost of Financial Services and Director of Financial Aid; Financial Aid Counselor for International Students

Financial Aid Counselors


Jacob Catino

Assistant Director; Endowed and Sponsored Scholarships Coordinator

D; N-R

Julie Di Carlo

Assistant Director; Work Study Program Coordinator


Eric Lambinus

Assistant Director: Publications and Marketing


Tami Brauder

Senior Assistant Director; Athletic Recruits Coordinator; Veteran's Benefits Certifying Official


Mary Fronheiser

Senior Associate Director; Financial Wellness & Special Programs Coordinator

Financial Aid Support Staff

Stephanie Artim Azar

Financial Aid Specialist; State Grant Coordinator & FosterEd Point of Contact

Sally Cruz

Graduate & Undergraduate Student Loan Coordinator


Financial Aid Coordinator