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Contact Us & Find Your Financial Aid Counselor

If you have any questions, please contact us via phone or email or use our online scheduler to schedule an appointment with a financial aid counselor.

The Office of Financial Aid continues to strongly encourage virtual appointments. Appointments can be scheduled using our online appointment scheduler below. For immediate assistance with questions/concerns, please use our Live Chat feature. We can also be reached via phone or email during our regular business hours. If an in-person meeting is necessary, all participants of the meeting will be required to wear a mask.

Please note that there will be a delay in processing documents that are sent in via standard mail which may hold up the processing of your financial aid application.  During this time, we strongly encourage you to submit any requested documents electronically using our LUFileSender tool.

Office of Financial Aid

Lehigh University
27 Memorial Drive West
Bethlehem, PA 18015
Telephone: (610) 758-3181
Email: financialaid@lehigh.edu

Office Hours

Monday - Friday, 8:30am - 5:00pm

Live Chat (available during business hours)

Have a quick question regarding financial aid? Chat directly with a financial aid staff member through our new live chat feature.

LU FileSender

The LU FileSender is a secure location that you can use to electronically submit forms and documents to the Office of Financial Aid. Allow 5-7 business days after submission of materials for the documents to be marked as received. If you submit a document and it does not show that it is received on your checklist after 7 business days, contact our office to determine if you should resubmit the document.

Financial Aid Personnel

  • Jen Mertz

    Assistant Vice Provost of Financial Services and Director of Financial Aid; Financial Aid Counselor for International Students
    jlm207@lehigh.edu

Financial Aid Counselors

Find your Financial Aid counselor by the first letter of your last name.

NOTE: International students should email financialaid@lehigh.edu to schedule an appointment with a financial aid counselor.

Financial Aid Support Staff

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We're Here to Help

Find your Financial Aid counselor and reach out with any questions or clarifications you might need. Every student’s financial situation is different, and we can provide personalized feedback and guidance.

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Frequently Asked Questions

Have a question? We have an answer. And if you don’t find it here, reach out to one of our financial aid counselors for a personal conversation.

Contact Us

Office of Financial Aid
Lehigh University
27 Memorial Drive West
Bethlehem, PA 18015

Phone: (610) 758-3181
Email: financialaid@lehigh.edu

Office Hours: Monday - Friday, 8:30am - 5:00pm

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