8.14.20: Lehigh University Vault Health COVID-19 Testing Update

A message sent from the Health and Wellness Center. 

Dear Students,

You are receiving this email because you are a student who will be living on campus or are a student-athlete who has taken an at-home Vault Health COVID-19 test. Thank you for completing this required test.

If you have received a negative test result already, or receive one in the coming days, we look forward to your arrival on campus if you have completed all other requirements, such as quarantining if you are traveling from a hotspot state. 

We are aware some of you have not yet received your results. We have been in contact with Vault Health and have been told we will be receiving results in the coming days. Please know that results will continue to be processed and delivered by Vault Health to you and to the University through the weekend. 

If you have not yet received your test result or we do not have a record of a negative test result and you are scheduled to move in beginning Tuesday, August 18, through Thursday, August 20, we will reach out to you 1-2 days in advance of your scheduled arrival to determine next steps and to work with you to ensure a safe and timely start to the semester. 

Even if your arrival on campus is delayed, faculty will work with you to ensure you can begin your coursework as planned at the start of the academic semester.  

We encourage you to email Vault Health at covid@vaulthealth.com for specific questions about receiving or sending back the mail kit and the status of your results. If you have been in contact with Vault Health and have not been able to determine the status of an existing test or have had issues with shipping, please contact us if you have not already done so by emailing inopen@lehigh.edu

For answers to frequently asked questions about the return to campus, visit Lehigh’s COVID-19 FAQ page. You may also visit our FAQ about the Vault Health tests.

Sincerely, 

The Health and Wellness Center

Student Affairs

Housing Services