Dear Lehigh faculty, students, and staff,
I am writing to let you know that, effective 5:00 p.m., Friday, March 20, the Fairchild-Martindale Library and Computing Center will close and, like Linderman Library (which closed temporarily on Friday, March 13th), will remain closed until circumstances permit us to reopen.
These were not easy decisions.
All libraries aspire to be open, safe, supportive, inspiring sites for the university community to study, conduct academic research, receive expert guidance, and engage socially with colleagues. We in LTS take great pride in creating those spaces for all of you.
But in light of ever-stronger recommendations from federal, state, local, and Lehigh health authorities regarding the importance of maintaining social distance wherever possible, I'm confident this is the right decision.
Despite these changes, we are still here to help.
Online Help and LTS Help Desk
Our main LTS website has quick access buttons to our
Remote Learning Resources for Students,
Academic Continuity Resources for Faculty and TAs, and
Business Continuity and Remote Work Resources for Staff.You have anytime, anywhere access to our LTS Help Knowledge Base.
Need more help? Contact the LTS Help Desk by phone at 610-758-4357 (8-HELP), by text at 610-616-5910, by email at helpdesk@lehigh.edu, or through online chat.
The LTS Help Desk will be virtually staffed at the following times:
Monday - Thursday: 8:00 a.m. - 9:00 p.m.
Fridays: 8:00 a.m. - 5:00 p.m.
Saturdays: 1:00 p.m. - 5:00 p.m.
Sundays: 5:00 p.m. - 9:00 p.m.Library Services
You can find and access digital materials and electronic resources (or request new ones). If you need additional help finding or using library materials you can submit a help ticket (select "library help"), chat online, or email your subject librarian.
We have created a new VPN to support faculty, staff, and students engaging in library research from off campus. If you have previously relied on the “library access” option in the Lehigh VPN, we recommend that you connect to this special VPN by following the Lehigh VPN instructions, but enter covidvpn.lehigh.edu in place of vpn.lehigh.edu wherever it is noted.
Equipment and Materials Pickup
If you need to pick up any materials, equipment, etc. at the EWFM Library, please do so before 5:00 p.m. Friday.
Faculty: CITL's Digital Media Studio (DMS) has a limited number of headsets and document cameras still available for loan. If you would like to request one, please do so by contacting the DMS at 610-758-3057 to make a reservation. You must pick it up by 5:00 p.m., Friday. Please see our recommendations for document camera and tablet annotation tablet if you are considering purchasing your own.
All of us in Library and Technology Services are committed to doing all we can to ensure that you continue to receive the support, expert guidance, and resources you need during this time of tremendous change.
We are all in this together and we appreciate your patience and understanding.
Greg Reihman, Ph.D.
Vice Provost for Library and Technology Services
Director, Center for Innovation in Teaching and Learning